• Does CAPEX.com charge any transaction fees?
    CAPEX.com will apply a conversion fee to your transaction when the currency of your account differs from the currency of the traded instrument. For extended information, please visit our Charges and Fees page.
  • How long does it take to process a withdrawal request?
    Any withdrawal request is processed by our Finance Department within one business day (not including the weekends).
  • How long does it take to send my money back to me?
    From the moment of a valid withdrawal request, it takes one business day (excluding weekends) for us to process it.

    After that, it can take between 3 - 7 business days for you to receive the funds, with the time frame differing based on the payment method you used to make your initial deposit.