Does CAPEX.com charge any transaction fees?CAPEX.com will apply a conversion fee to your transaction when the currency of your account differs from the currency of the traded instrument. For extended information, please visit our Charges and Fees page.
How long does it take to process a withdrawal request?Any withdrawal request is processed by our Finance Department within one business day (not including the weekends).
How long does it take to send my money back to me?From the moment of a valid withdrawal request, it takes one business day (excluding weekends) for us to process it.
After that, it can take between 3 - 7 business days for you to receive the funds, with the time frame differing based on the payment method you used to make your initial deposit.